1. Introduction
At Beau Lanka Travels, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or book our services.
2. Information We Collect
We collect information to provide better services to all our travelers. This includes:
Personal Identification
Name, email address, phone number, and passport details (required for booking and permits).
Travel Preferences
Dietary requirements, health conditions (for physical activities), and specific interests to customize your “Three Worlds” experience.
Payment Information
Secure processing of deposits and final payments via our authorized payment gateways.
Usage Data
Information on how you interact with our website via cookies (e.g., pages visited, time spent on site).
3. How We Use Your Information
Your data is used specifically to:
Process and confirm your bespoke travel itineraries.
Secure hotel reservations, transportation, and entry permits (e.g., Sigiriya, National Parks).
Communicate essential trip updates and 24/7 on-ground support.
Improve our website functionality and marketing efforts (e.g., our December and February social media campaigns).
Send newsletters or promotional offers, provided you have opted in.
4. Data Sharing and Disclosure
We do not sell or rent your personal data to third parties. We only share your information with trusted partners necessary to fulfill your travel arrangements:
Local Service Providers: Hotels, chauffeurs, and excursion guides.
Legal Requirements: If required by Sri Lankan law or international travel regulations.
5. International Data Transfers (GDPR Compliance)
As we specifically cater to travelers from France and the European Union, we adhere to the principles of the General Data Protection Regulation (GDPR). We ensure that any data transferred is protected under the same high standards, regardless of where it is processed.
6. Your Rights
You have the right to:
Access: Request a copy of the personal data we hold about you.
Correction: Ask us to update or correct inaccurate information.
Erasure: Request that we delete your data (the “Right to be Forgotten”), subject to legal or contractual obligations.
Withdraw Consent: Unsubscribe from our marketing communications at any time.
7. Data Security
We implement a variety of security measures, including SSL encryption and secure server hosting, to maintain the safety of your personal information. Our commitment to “Stewardship” extends to the digital landscape – protecting your data as carefully as we protect our island’s heritage.
8. Cookies Policy
Our website uses cookies to enhance user experience. You can choose to disable cookies through your browser settings, though this may affect the functionality of certain site features.
11. Contact Us
If you have any questions regarding this Privacy Policy or the handling of your data, please contact our Data Protection Officer:
Email: info@beaulanka.com
Address: Beau Lanka Travels, Paris, France
Phone: +33 61 367 6065
By using our website or booking a tour, you consent to the terms outlined in this Privacy Policy.